Description
Call Center Agent
- Call Queue Role
- Group Rights Privileges
- Call Recordings Assignment
- Webclient Creation
- Click2Talk/Click2Meet Setting
Call Center Supervisor
- Call Queue Role
- Group Rights Privileges
- Call Recordings Assignment
- Webclient Creation
- Click2Talk/Click2Meet Setting
- Notification Roles
- Wallboard/Switchboard Queue Monitoring
- Call Reports Access
- Call Recording Management
