Outsourced IT Support

Running a business can be stressful and you have more important issues to deal with than your network. Whether a computer, server, printer or Wi-Fi access point, we can remotely manage and maintain your network. Our remote monitoring system notifies us of impending hardware and software failures so we can be proactive in keeping you running smoothly. Allow us to keep you online while you focus on your business.

Secure Your Business

C1 provides multiple layers of security including real-time protection for your IT infrastructure, vulnerability management & risk protection, and data security featuring:

  • Best-in-class antivirus and malware protection
  • Web protection
  • Network Monitoring
  • Firewalls
  • IP Surveillance systems
  • Windows and application patch management (workstations and servers)
  • Site security audits of workstations and servers
  • Two-tiered, onsite and offsite backup

Remote Monitoring and Maintenance

As a Managed Service Provider (MSP) C1WEB utilizes state-of-the-art, cloud-based device support systems which maintain, upgrade, defend, monitor, and manage your devices systematically.

We monitor your devices in real time – everything from availability, resource usage, security, to hardware and software health. Our management tool – SolarWinds MSP delivers the world’s most widely trusted managed service provider (MSP) and IT support platform enabling us to quickly resolve issues even before you experience them in your environment. Six critical features of SolarWinds MSP are:

  • Web protection — blocks malicious websites, controls bandwidth usage, reduces productivity issues, safeguards against cyber attacks
  • Workstation and server monitoring — Provides 24/7 visibility into managed networks, ensures all machines operate at optimum performance, helps identify potential IT issues early and minimizes downtime
  • Patch management — Keeps software up to date, automates software and application upgrades, and identifies potential security risks
  • Antivirus — analyzes hundreds of thousands of potential threats every day, automatically configures scan schedules and sends real-time alerts
  • Remote control — enables us to handle a wide range of IT tasks from anywhere, via fully encrypted data channels
  • Asset tracking — completes hardware configurations and software updates, tracks all IT assets (desktops, laptops, routers, modems, etc.) and alerts us when a new machine or device is added