The average visitor will stay on your site for 15 seconds generating a 20 – 40% bounce rate. That’s a lot of missed potential. With 3CX’s integrated live chat feature your website and Facebook page visitors are able to start a chat or call in real-time.
The built-in, chat feature on our one platform solution will allow your staff to not only chat with each other, but with clients. This will make for seamless correspondence with improved question response time and the ability to elevate chat conversations to a call or video with just a click of a button. Chats can be individual or assigned to groups – improving handling if there is an increase in chat requests and your staff will have the ability to answer the incoming requests immediately from either their 3CX web client or mobile app.
Connect visitors to your sales team and watch conversion rates skyrocket! Keep all your communications on one platform, save on time and on monthly subscriptions, while keeping an audit trail of all conversations.