C1 Crew Contingency
- Standby Ready: Manual transition of users
- Hybrid Ready: Systems shared between old and new
- Failover Ready: Automatic failover to backup system and/or telephone lines
- Redundant Ready: Primary & Secondary systems in concurrent operation
Communication Goals We’ve Helped Our Clients Achieve
Our Proven Process Produces Results
1. Discover
C1 investigates and explores your existing business communications processes and systems infrastructure.
2. PLAN & DESIGN
Resources are not limitless – Therefore, C1 respects technological and financial limits, resource factors and delivery timelines. In other words, we develop well-defined guidelines and review design alternatives with you to produce optimal solutions that attain 100% Client Satisfaction. Let’s move your business forward with its corporate goals in mind.
4. TEST
C1’s guaranteed process ensures results prior to launch! C1 builds your system on a Pre-Launch server that allows you to preview and trial your newly designed system beforehand.
5. INSTALL
C1 reduces cutover stress when moving to live, production systems. Project execution is fully monitored and managed by C1. With C1’s expert project planning, prep work is done ahead of time. This reduces task complications and ensures the project is executed seamlessly and on time.
6. MAINTAIN
C1’s Crew monitors, maintains and supports your systems via comprehensive plans that assure 99.999% system uptime. Take it to the next level of care with system redundancy, failover and backup options!
Some Words From Our Clients
The Municipality of Dutton-Dunwich had decided to unify its communication systems and create a single fiber network with greater capacity for both data and voice. This would allow distinct municipal buildings to operate onto one integrated system. C1 had assisted in the creation of the voice platform spanning across several buildings and converting our traditional telecom connections into the newer VoIP systems. With expanded capacity, this enhanced our inter-office communication and reduced our telecom bills by 50%. A true success story for all parties involved!
When we first contacted C1 we had been experiencing issues with our SIP Trunks and the initial IP PBX system. Through a collaborative effort involving our IT Department, a new telephone platform had been installed retaining our previously purchased telephone sets. We now enjoy a suite of new features, enhanced mobility and no longer experience any issues with our telephone lines. Smooth transformation!
Offering our clients a more personal, direct experience with our mobile travel agents was critical to our personal service strategy. Thanks for making this a reality.
“Great service & turnaround time. Wide range of product options that allowed us to choose exactly what we wanted to meet our business needs. Not to mention they are quick to answer any questions, and requests we tend to often have. There is never and delay and they never fail to make us feel like a top client. Would highly recommend them for your business, the best service all around.”
