C1 Professional System

Call Center Customers not only want to have their calls answered quickly, but they expect you to know who they are and what was said in previous calls, all without being transferred multiple times. Companies struggle to direct customer calls to the correct personnel within the business, without customers having to wait extended [...]

Integrated Website Chat The average visitor will stay on your site for 15 seconds generating a 20 – 40% bounce rate. That’s a lot of missed potential. With 3CX’s integrated live chat feature your website and Facebook page visitors are able to start a chat or call in real-time. The built-in, chat feature [...]